Market Intelligence:
Online vs. Traditional Surveys
Online
surveys seem to have the edge over traditional written
methods when it comes to the quality and completion
rates of open-ended responses.
A
paper published in the Journal of Online Research
described a study that compared open-ended responses
from a web-based survey and a paper-pencil survey. The
study found that respondents who chose the web-based
version responded to open-ended questions with more
words, unique concepts and sentences.
Application
of a grade level analysis also showed an entire grade
level difference in the sophistication of the responses
(9th grade for the web-based study and 8th for the paper-pencil
study). You can download this and other articles dealing
with online research at www.ijor.org.
Panel
News and Notes
TheVetZone
Panels give you quick access to hard-to-reach groups.
Because the panel is a relatively stable group of people
who have agreed to participate in research studies, sophisticated
before-and-after studies can be conducted. Research panels
are particularly useful for ongoing research and tracking
studies since the cost is reduced dramatically over the
long-term. DataZone currently offers two panels for hard-to-reach
groups: In
exchange for panel participation, TheVetZone (www.thevetzone.com)
gives veterinarians easy-to-use marketing, publicity
and promotion tools to help grow the veterinary practice.
You have access to more than 2,000 veterinarians and
team members, and the number grows everyday. Response
rates run approximately 30 percent, giving you fast
and accurate results in the animal health care industry.
You
can read the most recent e-newsletter from TheVetZone
at: http://www.thevetzone.com/newsletter/Summer2004.htm
Dental
Advisory Board
We're currently launching our second panel, Dental Advisory
Board (www.dentaladvisoryboard.com)
to allow quick access to professionals in the dental
industry.
Read
about Dental Advisory Board in Dental
Economics, a major dental trade publication.
New Offerings
We're
proud to announce the release of DataZone Research &
Consulting's groundbreaking report, Profile of the
U.S. Small Animal Veterinarian. This comprehensive
report features:
*
Detailed market segmentation of the small animal veterinary
market based on practice types, economic factors and
attitudes
* Self-evaluation of veterinarians' strengths and weaknesses
in running their practice
* Views on animal health companies' efforts to support
the industry
* Personal values and attitudes
* Motivations to become a veterinarian, job satisfaction,
stress level and feelings about free time
* Personal information and demographics
* Economic data, including average length of office
visit, client base size, number of patients seen in
the average week, average client transaction and gross
practice revenues
* Bonus Feature: As part of profile, selected veterinarians
also had the opportunity to participate in the Myers-Briggs
Type Indicator (MBTI). The MBTI is one of the most widely
utilized assessment instruments throughout the Fortune
100, and offers valuable insight regarding communicating
with veterinarians.
You can read more about the report at:
http://www.datazoneresearch.com/savprofile.html
The
report is available for purchase to industry suppliers
for $4,500.
We
will be hosting an upcoming free web conference where
you can access topline findings from the report. If
you are interested in participating in the webinar,
please
e-mail debbie@datazoneresearch.com.
Research Terms De-Mystified
How many different types of questions can you ask?
This month's definitions help answer that question.
Closed-Ended
Question - a question that requires participants to
answer selected and predetermined responses (e.g., strongly
agree, agree, neither agree nor disagree, disagree,
strongly disagree)
Double-Barreled
Question - a question that attempts to measure two things
at the same time; a source of measurement error
Filter
Question - a question which is used to move a respondent
from one question to another; a question that is used
to remove a respondent from a survey or interview; also
known as a "funnel question"
Funnel
Question - a question used in a questionnaire or schedule
that moves an interviewer or respondent from one part
of a survey to another (e.g., "Are you a registered
voter?" If the respondent says yes, certain questions
are asked; if not, then other questions are asked)
Probe
Question - a question used in a questionnaire or schedule
that requires the participant to explain an earlier
response, often in the
form of "why do you think this?"
Screener
Question - one of several questions usually asked at
the
beginning of an interview or survey to determine if
the potential
respondent is eligible to participate in the study;
see also "funnel
question"
(Definitions
courtesy of the Institute for Public Relations'
Dictionary of Public Relations Measurement and Research).
http://www.instituteforpr.com/best_practices.phtml?article_id=dictionary
Useful Bookmarks
Statistical
Resources - http://www.lib.umich.edu/govdocs/stats.html-
From the University of Michigan, this site provides
links to a wealth of statistical information available
on the Internet, including categories for demographics,
business and industry, finance and currency and sociology.
Specialty
Dictionaries - http://www.yourdictionary.com/specialty.html
- If you're trying to decipher technical jargon
or other specialized vocabulary words, try this resource
for access to dozens of specialized dictionaries.
Social
Statistics Briefing Room - http://www.whitehouse.gov/fsbr/demography.html-
Courtesy of the White House, this site offers statistics
on line about life here in America, including household
income, wealth and poverty.
The Last Word
"Constantly talking isn't necessarily communicating."
Jim
Carrey (1962- )
Canadian actor, as Joel Barish in
'Eternal Sunshine of the Spotless Mind' |